Last updated: 17 August 2026
Event passes
Cancellation and transfer terms are shown with the relevant event product at checkout. If DEIGHT cancels an event and cannot offer a suitable alternative, we will explain the available refund or transfer options.
Memberships
Membership subscriptions can be managed through the DEIGHT shop account. Any renewal, cancellation, and statutory rights are governed by the membership product terms shown at purchase.
Cooling-off rights
UK consumers may have a 14-day cancellation right for some distance contracts, subject to legal exceptions and any request to begin a service during that period. Checkout will provide the applicable information.
Ask us
For a booking question, contact us promptly through the DEIGHT contact page with your order details.